FAQ

How long is shipping? 

Orders are processed Monday through Friday and are shipped within 24 hours, excluding weekends and holidays. The products are being shipped with PostNord and the expected delivery time is 2-5 business days within Sweden. Please note that this is not a guaranteed shipping time but an estimation and that delays may occur.

Can I return my item? 

Yes, we refund all full-priced items (no sale). If you want to make a return, please contact us at return@andreavictoria.se and we will provide you with a return label. Items must be sent in the mail within 14 days of receiving your order. Any items posted after this timeframe may be denied. Items must be in their original condition including tags. Once we have received your return, items will be inspected before a refund is issued. If you have any questions regarding your return, please do not hesitate to contact us on return@andreavictoria.se and we are happy to assist you further.

How can I pay for my order? 

We accept credit card payments (Mastercard, VISA)